ROCKIES’ OFFICE NEEDS TO CHECK WITH SbB MORE OFTEN: We called it.
A few days ago, we wrote about the Colorado Rockies’ plan to sell all their World Series tickets online. No box office windows would be open, no phone orders would be taken - a computer would be the only way to snag these seats.
Team officials trumpeted the innovative idea, saying how quick and efficient Internet orders would be. But at the end of our article, we warned about the website crashing.
And wouldn’t you know it - the site went down!
The DENVER POST reports that the computer servers handling the ticket sales had shut down on Monday morning.
As the 10 a.m. starting time approached, hundreds of online customers were already in trouble, dealing with screen freezes and error messages such as, “Please wait for the server to become available. The site is experiencing heavy loads at this time.”
Colorado consumers shouldn’t bother calling 911 about the problem, since they’re the ones who likely helped burden the online load.
Anxious fans started gathering outside Coors Field, hoping for some answers, or at least some box office sales. But team officials told the crowd to go home, as no tickets were going to be sold at the stadium. Police even set up barricades around the park to keep fuming fans away.
See what happens when you don’t check with SbB first?